Why onboarding matters — and what presenters often forget
Presentations about hardware wallets and crypto security commonly focus on headlines: private keys, seed phrases, and the promise of self-custody. What speakers frequently forget is the practical onboarding experience: the exact steps a new user must take from unboxing to holding their first protected assets. Clear onboarding reduces friction, builds trust, and prevents costly mistakes during the critical first setup phase.
The official Trezor start flow, summarized
The Trezor start page directs new users to the Trezor Suite app (or web app) and walks them through four core steps: download the Suite, install (if using desktop), set up the hardware wallet by plugging it in and following on-screen prompts, and finally move assets from exchanges or other wallets to the Trezor-secured address. This concise step-by-step is designed to guide someone from zero to secure custody in one session. :contentReference[oaicite:1]{index=1}
Step 1 — Download the Trezor Suite app
For the most complete experience, the start page recommends the desktop Trezor Suite app but offers a web app option as well. Presenters should highlight where to download the app (the official Trezor site) and warn users to avoid third-party downloads or links in emails. Modern onboarding puts this step front and center so users don’t skip it by accident. :contentReference[oaicite:2]{index=2}
Step 2 — Install the app
Installing the desktop app is optional if someone uses the web version, but installing can improve device reliability and user experience. Make sure demo machines show the real installer window and the official URL in the address bar so viewers can verify authenticity.
Step 3 — Set up your Trezor
Plug in your device and follow the guided on-screen setup. This includes creating a PIN and writing down a recovery seed (sometimes called a recovery phrase). Emphasize that the seed must be written on physical medium and kept offline—never stored digitally. Onboarding takes roughly 15 minutes when done carefully. :contentReference[oaicite:3]{index=3}
Step 4 — Move your coins
Once setup is complete, users can transfer cryptocurrencies into addresses managed by their Trezor device. The start page links to guides that explain how to transfer assets from exchanges safely—presenters should demonstrate a test (small amount) transfer to show the full cycle from exchange to cold storage. :contentReference[oaicite:4]{index=4}
Presentation checklist — what to not forget
When building slides or live demos, include these practical items to avoid the common pitfalls that cause confusion or dangerous shortcuts:
Checklist items
- Show the **official** download URL and emphasize verifying the domain (no typosquat links).
- Demonstrate the physical unboxing and where the device serial number sits (helps legitimacy).
- Walk through creating the PIN and explain PIN-entry protections (on-device confirmation, etc.).
- Stress the recovery seed’s offline nature and common storage options (metal backup plates, safe deposit boxes).
- Perform a small test transfer during the demo so the audience can see the full lifecycle.
- Explain what to do if something goes wrong: official support channels, knowledge base, and system status pages.
How to structure a 10-minute demo
For speakers preparing a short demo: allocate time carefully. Two minutes for context and motivation (“why self-custody matters”), four minutes to set up the device (download + install + PIN), two minutes for seed and backup discussion, and two minutes to show a small incoming transfer and how the transaction is approved on-device. Keeping it tight ensures viewers see the essential steps without being overwhelmed.
Security-focused slides to include
Design a small set of security slides that explain: what a hardware wallet protects against, what it doesn't (e.g., phishing websites, compromised endpoints), and how to verify official software. Linking to the official knowledge base and security portal is helpful so attendees can follow up later. :contentReference[oaicite:5]{index=5}
Common audience questions — and short answers
Q: "How long does setup take?"
A: About 10–20 minutes if you follow the on-screen prompts carefully; allow extra time for writing the recovery seed and double-checking. :contentReference[oaicite:6]{index=6}
Q: "Is the desktop app necessary?"
A: No — the web app works — but the desktop app is recommended for the best experience and reliability.
Q: "What if I lose my device?"
A: Your funds are recoverable using the recovery seed on a new device, which is why secure seed storage is critical.
Presenter notes — accessibility and trust
When showing the start page live, zoom into the address bar to make the domain visible and narrate each click. Provide the colorful official links (above) in a follow-up slide or handout so attendees can quickly find the verified pages. Visual contrast (colored links, clear buttons) helps attendees with low vision follow along more easily.
Conclusion — closing the loop
Onboarding is the moment users form long-term habits. A great demo reduces mistakes and builds confidence. Use the official start page as your script: download the Suite, install if desired, set up the hardware, and transfer a test amount. Pair those steps with documentation links and a short checklist so attendees leave knowing exactly what to do next. The official start page is designed to be brief and actionable—perfect for inclusion in any security or crypto introduction presentation. :contentReference[oaicite:7]{index=7}